Oahu Transit Services, Inc.

Fixed Route

Monthly Performance Report

May 2022

Prepared by OTS Service Evaluation

· Ridership

Average weekday ridership for the month of May 2022 was 111,111, up by 9,007 or 8.8% from the previous year. Fiscal year-to-date ridership is at 31,892,620, up by 27.6% from the previous year.

While ridership continues to recover in 2022, it is still approximately 43 percent lower than pre-pandemic level. It is uncertain when ridership will fully recover. However, with the State and City restrictions lifted, people going back to work in-person, and tourism increasing we should continue to see an increase in ridership.

· On-Time Performance

System-wide on-time performance is at 73% for the month of May 2022. Out of 107 total routes, 47 routes exceeded on-time performance at 80% and 1 route performed under 50%.

The DTS and OTS Service Review Committee reviews service levels, including on-time performance monthly.

· Safety and Security

The number of reported crimes has been on an upward trend for the fiscal year. They are largely attributable to vandalism incidents.

· Maintenance

As a result of the COVID pandemic, the spare ratio is above our normal 20% requirement due to low ridership. The fleet size has been decreased from 520 to 480 vehicles. We project that at this quantity we will meet our spare ratio requirements when rail service begins.

· Service Modifications

Service modifications to the following routes were implemented with the May sign-up.

- Route 101 renumbered to Route 91A;

- Route 103 renumbered to Route 96A.